I was hesitant about using 99designs for fear that the designers would be flaky and unresponsive. Karlo exceeded my expectations and worked with timely responsiveness and patience. He worked diligently to take into account my needs and adjustments while contributing with wonderful creative insight. As a result he came out with a logo that perfectly fits my vision for the brand. I couldn't be happier. I will highly recommend Karlo to close friends when I have the opportunity. Thanks Karlo!